Thanks to the team at Common Craft, questions like what is social media can be explained by pointing people to their website. Using paper cut outs and animation, they eloquently explain these complex ideas. Bonus video: What is Twitter?
Making the impossible possible, one step at a time...

Daniel Hoang advises governmental agencies, business, and individuals on performance management, business processes, and strategic planning to improve organizational development and long-term growth. He is an experienced consultant, auditor, and strategic planner, and has over 10 years of online social media and social networking experience.